Speakers: Mónica Zalaquett Said, Undersecretary of Tourism (Chile), Mynor Cordón, Director General of INGUAT (Guatemala), Luis Guillermo Cortés, Vice-Minister of Cultural Heritage and Cultural Industries of the Ministry of Culture (Peru).
Moderators: Erica Schenkel (Member of ISTO Alliance), Sergio Rodriguez (President ISTO Americas) & Veronica Gomez (Director ISTO Americas)