World Congress.

Azores 2022.

12-15 October

Thanks to the support of the Azores Government, Turismo de Portugal and INATEL Foundation, the next ISTO World Congress will be held between 12-15 October in the Azores.

Before registering, please see below the information about the Congress, and choose the optional tours you would like to join!

Social sustainability: A key driver for the future of tourism


Venue: Teatro Micaelense in Ponta Delgada, São Miguel

Dear members and friends of ISTO,

It will be a great pleasure to welcome you and see you in person in Ponta Delgada, Portugal, the capital of the beautiful Azores Islands for the 28th ISTO World Congress.

Organized in partnership and with the support of the Regional Government of Azores, the INATEL Foundation and Turismo de Portugal, this Congress which comes in the middle of a crisis affecting our societies, will focus on “Social Sustainability as a Key Driver for the Future of Tourism” from three perspectives: travelers, residents and workers.

Read the full message from Isabel Novoa, President of ISTO

Dear members and friends of ISTO,

It is with great pleasure that Fundação INATEL welcomes, in 2022, in Azores, the 28th ISTO World Congress, precisely when we are celebrating 50th years of ISTO membership.

Sustainable Tourism, in particular, its social dimension, is of extremely importance to all tourism actors that believe there is a better way for Tourism, with more inclusion, more solidarity and more respect for people - those who travel, receive and work - together with an intelligent development of territories.

So, Azores, the only archipelago in the world certified as a «Sustainable Destination», is the right place to bring together ISTO members to discuss and network about this important thematic. We want this event to strengthen our path towards a more sustainable tourism and be an opportunity to discover these beautiful islands.

See you soon!

Francisco Madelino, President of Fundação INATEL

Dear members and friends of ISTO,

It is with great joy and enthusiasm that the Azores Regional Government welcomes the 28th ISTO World Congress in one of our islands!

We are very honoured and deeply grateful to ISTO and INATEL’s Presidents for bringing such an important event to the first and only archipelago in the world to be formally certified as a «Sustainable Destination», according to the Global Sustainable Tourism Council criteria.

Read the full message from Berta Cabral, Regional Secretary for Tourism, Mobility and Infrastructures from the Azores Government

For any enquiries regarding extensions, rent a car, flights, etc. please contact: AÇOREANA TRAVEL AGENCY - Ana Pereira:

Sustainability commitment

Co2 compensation

Use of sustainable materials during catering and coffee breaks

Use of recycled paper (badge and congress items)

Cotton bags for the participants

Check-in on the event through QR code

Involvement of local communities in the provided services: catering | tours | handicraft | musical appointments focusing intangible heritage

We recommend the use of tap water during the event. We provide a water bottle

Early bird (until 02/09)

ISTO member
ISTO member from: Africa, Asia, Latin America or Portugal
Non-member of ISTO
Non-member of ISTO from: Africa, Asia, Latin America or Portugal

Normal (from 03/09)

ISTO member
ISTO member from: Africa, Asia, Latin America or Portugal
Non-member of ISTO
Non-member of ISTO from: Africa, Asia, Latin America or Portugal

The registration fee includes delegate materials, simultaneous interpretation, coffee breaks and 2 lunches, as well as the welcome reception and closing dinner.

Grand Hotel Açores Atlântico*****

Single room


Double room


Av. Infante Dom Henrique 113, 9500-150 Ponta Delgada

Hotel Marina Atlântico****

Single room


Double room


Av. João Bosco Mota Amaral n.º1, 767, 9500-767 Ponta Delgada

NEAT Hotel Avenida***

Single room


Double room


R. Dr. José Bruno Tavares Carreiro, 9500-119 Ponta Delgada

Breakfast & VAT included


These hotels are located within walking distance (less than 15 minutes) from the event venue. Further, Hotel Marina Atlântico will be the headquarters hotel.

Bookings should be done only by email mentioning the promocode: CONGISTO2022 (valid until 5 August).


Reservations Department | Bensaude Hotels Collection:


Tel.: 00351 296 301 880

Online :

Ponta Delagada walking city tour
Sete Cidades & Pineapple plantation
Dolphin watching
Pedestrian tour in the nature
Fogo Lake & Furnas
Ponta Delgada Walking city tour | Half-day tour

13th October morning | 3h30 | English | 12€

After breakfast, at 09h30 departure from the hotel for a walking visit through the city. We will start by Marginal Avenue until “Portas da Cidade” – centre, visiting some of the most important squares and monuments of Ponta Delgada, the capital of the Azores archipelago.

Sete Cidades & Pineapple plantation | Half-day tour

14th October afternoon | 3h00 | English | Free

After lunch, departure at 15h30 towards the western most part of the Island, to visit “Sete Cidades” lagoon. It is one of the largest craters in the world. Its edges present, for the most part, very sloping and green slopes. We drive through the Southwest road, along the Coast with a stop at the Belvedere of Vista do Rei to admire the Blue and the Green Lakes, placed in this enormous volcanic crater. Return to Ponta Delgada, stopping at the pineapple plantations to learn more about this typical fruit of the island.

Dolphin watching | Half-day tour

15th October morning | 3h00 | English | 65€

The tours starts at 08h15. In the route of large cetaceans and playful dolphins, our half-day excursion is an opportunity to meet and admire marine mammals in their natural habitat. Using the technique of strategically placed lookouts on the south coast of the island, our boats set out to encounter these unique animals, on a journey that is a mix of fun, adventure, discovery, and scientific knowledge.

Pedestrian tour in the nature: in the Route of the water (low difficulty trail) | Half-day tour

15th October afternoon | 3h00 | English | 40€

Before starting the trail, make sure you are suitable equipped. In the afternoon, at 15h30, departure from the hotel in direction to Casa da Água - Trail Point,
an old milk post transformed into a support facility for hikers. We will walk through beautiful green landscapes, enjoying the nature and pure air of Azores, with water springs, natural ponds and tunnels. Take a chance to appreciate the beauty of this place and to regain energy.

Fogo & Furnas Lake (lunch included) | Full-day tour

15th October full day | 8h00 | English | 75€

Departure from the Hotel at 09h00, for a fantastic day visiting “Lagoa do Fogo” (fire lake) and Furnas. Lagoa do Fogo is one of the largest lagoons in the Azores and the second largest on the island of São Miguel, and has been classified since 1974 as a natural reserve. Drive down to the town of Ribeira Grande, for a short break. Next, and still on the North side, the drive continues to the Tea Plantations of Gorreana, to see the tea bushes, on terraces. Continuation to Furnas Lake and the Spa of Furnas. It is one of the richest hydro polis of the world, since there are 22 different kinds of mineral-medicinal waters on the valley. After lunch, walk in the beautiful and romantic Park, the chance to observe so many botanical species. Return to Ponta Delgada.

For any enquiries regarding extensions, rent a car, flights, etc. please contact: AÇOREANA TRAVEL AGENCY - Ana Pereira:

In order to participate in all the activities on agenda, consider arriving at Ponta Delgada by Tuesday 11 October and departing at least on Sunday 16 October.


If you have questions, do not hesitate to reach us at

Thanks to the support of:

ISTO World Congress 2022 official carrier:

Previous editions.

  • 2018

    2018 - Lyon, France

    On the theme -Tourism in action: Innovate, Develop and Share, this congress addressed three key topics: Innovation and creativity; Youth tourism; and the Balanced development of territories.

  • 2016

    2016 - Zagreb, Croatia

    Titled “Driving Tourism through Inclusion”, three main areas were discussed during this congress: Accessible Tourism, Social Policies – a driver of growth for Domestic Tourism and Tourism for development of regions...

  • 2014

    2014 - São Paulo, Brazil

    Theme: Tourism Based on Development. Unity in Diversity

Related information.